Your trust in Jilve is our greatest asset. How we use, protect, and share your information is explained here in clear language. There is no hidden agenda.
See the key principles of our privacy policy at a glance—protecting your personal information with the highest security.
All your information on Jilve is protected with 256-bit SSL/TLS encryption. From deposits to login—every step keeps your data completely secure.
Your name, phone number, or email is never sold to any third party. At Jilve, your privacy is a commitment—not a business transaction.
Jilve Collects only the information genuinely necessary to provide our services. We do not collect unnecessary data—it's our principle.
Jilve's data protection measures are regularly audited by independent third parties. These audits ensure your information is protected according to the highest international standards.
You have the right to request access, correction, or deletion of your stored data at any time. Jilve respects your data rights.
If you no longer want to receive promotional emails or messages from Jilve, you can easily opt out anytime. No hassle, no questions asked.
If you have questions, contact 24/7 live chatContact us.
Welcome to Jilve's Privacy Policy. This policy explains what information we collect about you when you use the Jilve platform—via our website, mobile app, or any other service—and how we use and protect that information.
Jilve believes privacy is a fundamental right. That is why we have written this policy in clear, simple Bengali—so you can truly understand what happens to your information. We do not hide important information in complex legal language.
By using the Jilve platform, you agree to this privacy policy. If you have any questions, our customer service team is always here to help. This policy is considered part of Jilve's Terms and Conditions.
Jilve is an internationally licensed gaming platform and complies with international data protection standards. Your privacy is our business responsibility.
Jilve collects only information genuinely necessary for providing services, ensuring security, and fulfilling legal obligations. We never collect unnecessary data.
The following information is collected when you open an account or contact us:
| Types of Data | Why We Collect It | Mandatory? |
|---|---|---|
| Full Name | Account Verification & KYC | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Email Address | Account Communication & Security | Yes |
| Phone Number | Two-Factor Verification | Yes |
| Copy of ID | KYC Verification | Withdrawal Time |
| Payment Information | Transaction processing | Yes |
When you use Jilve, the following information is automatically collected:
Jilve never accesses your device's microphone, camera, or contact list. We collect only information necessary to provide gaming services.
Jilve is completely transparent about how we use your information. Your provided data is used for the following purposes:
Jilve never uses your information beyond the purposes mentioned above. If we need to use your data for any new purpose in the future, we will notify you in advance and obtain your consent if necessary.
Jilve uses cookies and similar technologies to enhance your experience and keep the platform functioning properly. Cookies are small data files stored in your browser.
You can control or disable cookies from your browser settings. However, disabling essential cookies may prevent some Jilve features from working properly.
Jilve does not use third-party advertising cookies. Our cookies are used solely to improve your Jilve experience.
Jilve uses the latest technology and methods to protect your information. Our security measures are effective at the technical, administrative, and physical levels.
In the unlikely event of a data breach, Jilve will notify affected members within 72 hours and take swift action to resolve the issue.
Jilve's security measures comply with international PCI DSS standards, ensuring your payment information is protected at the highest level.
Jilve retains your information only as long as needed. Once no longer necessary, it is securely deleted or anonymized.
| Types of Data | Retention period | Reason |
|---|---|---|
| Account Information | Account active + 5 years | Legal Obligations |
| Transaction records | 7 years | Financial Regulations |
| KYC Documents | 5 years | AML Law |
| Customer Service Conversations | 3 years | Service quality improvement |
| Login Log | 1 year | Security Monitoring |
| Marketing Preferences | Until opt-out | Your Consent |
Once the retention period expires, Jilve automatically deletes your data or anonymizes it so it can never be linked back to you.
Jilve believes you should have complete control over your information. That is why we are giving you the following rights:
You can request to know what information we hold about you at any time.
You can request correction of inaccurate or outdated information.
You can request that your data be deleted in certain circumstances.
You can request to download your information in a portable format.
You can request that we limit how your data is used in certain circumstances.
You can object to the use of your data for specific purposes and opt out of marketing communications.
To exercise these rights, contact our customer service team via live chat or email. We will respond to your request within 30 days. Email: [email protected]
Jilve strictly does not provide services to anyone under 18 years old. Our platform is exclusively for adults. Age verification is mandatory during registration, and identity documents are verified during the KYC process to confirm your age.
If we discover that a minor has opened an account, we will immediately close it and delete all collected data. If parents believe their child has opened an account with Jilve, please contact us without delay.
Jilve believes in responsible gaming. Protecting minors is our highest priority. For more details, visit our Responsible Gaming View this page.
Jilve may update this privacy policy from time to time. Changes may occur due to changes in law, new services, or improvements to our security measures.
For any questions, concerns, or requests regarding your privacy rights, please contact our Data Protection team.
For any privacy-related requests or complaints: [email protected] — We will respond within 30 business days.
Read our privacy policy? Then you surely understand how transparent and secure Jilve is. Open a free account now and enjoy thousands of games in a completely secure environment.